01 Who We Are
w567com is an online gaming platform operated at the domain w567com.bet. For the purposes of this Privacy Policy, w567com is the data controller — meaning we are the entity responsible for deciding how and why your personal data is processed.
Our platform is built for players based in Pakistan and is operated by the team behind w567com.bet. If you have questions about this policy or about how your data is handled, you can contact us directly using the details in Section 14.
02 Data We Collect
2.1 Information You Provide Directly
When you create an account, make a deposit, contact support, or interact with any part of the w567com platform, you may provide us with personal data including:
- Your full name as it appears on your CNIC or other official identity document.
- Your date of birth, used for age verification.
- A mobile number or email address for account communication.
- Payment details — such as your Easypaisa or JazzCash mobile number, bank account details for IBFT, or card details for Visa/Mastercard transactions.
- Identity documents submitted for KYC (Know Your Customer) verification, including a copy of your CNIC.
- Any messages or communications you send to the w567com support team.
2.2 Information Collected Automatically
When you access or use the w567com platform, we automatically collect certain technical information, including:
- IP address and approximate geographic location.
- Device type, operating system, and browser information.
- Login timestamps and session duration.
- Pages visited, games played, and betting activity within the platform.
- Technical error logs and crash reports.
| Data Category |
Examples |
Collected At |
| Identity Data |
Name, date of birth, CNIC copy |
Registration / KYC |
| Contact Data |
Mobile number, email address |
Registration |
| Financial Data |
Payment method details, transaction history |
Deposits / Withdrawals |
| Technical Data |
IP address, device info, session logs |
Every platform visit |
| Gaming Activity |
Bets placed, games played, win/loss history |
During gameplay |
| Communications |
Support chat logs, emails |
Customer interactions |
03 How We Collect Your Data
w567com collects personal data through the following channels:
- Direct input — information you enter during registration, payment, or any form on the w567com platform.
- Automated tracking — technical data collected by our servers and analytics systems each time you access the platform.
- Third-party payment providers — transaction confirmation and status data from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking systems, and card payment networks.
- Identity verification services — where KYC checks are conducted through a third-party verification partner, that partner may share document verification outcomes with w567com.
- Support interactions — information you share when contacting us via live chat or email.
04 Why We Use Your Data
w567com uses your personal data for the following purposes:
- Account management — creating, maintaining, and administering your player account.
- Payment processing — facilitating deposits and withdrawals through your chosen payment method in PKR.
- Identity verification (KYC) — confirming that you are who you say you are and that you meet our eligibility requirements, including the minimum age of 18.
- Fraud and security monitoring — detecting and preventing fraudulent activity, money laundering, and other security threats to the platform and its players.
- Customer support — responding to enquiries, resolving disputes, and maintaining support records.
- Responsible gaming — monitoring play patterns to identify signs of problem gambling and providing tools to manage gaming activity.
- Platform improvement — analysing how players use w567com to improve existing features and develop new ones.
- Marketing communications — sending you relevant promotional offers, provided you have not opted out. You can unsubscribe from marketing emails at any time.
- Legal and regulatory compliance — meeting any obligations imposed by applicable law or regulation.
w567com will only send you marketing communications if you have not objected. You can opt out of promotional emails by clicking the unsubscribe link in any marketing email, or by contacting the support team.
05 Legal Basis for Processing
w567com processes your personal data on one or more of the following legal bases:
- Contract — processing is necessary to perform our agreement with you (i.e., to provide the w567com gaming service and process your transactions).
- Legal obligation — processing is required to comply with applicable law, including anti-money laundering obligations and age verification requirements.
- Legitimate interests — processing is necessary for w567com's legitimate interests, such as fraud prevention, security monitoring, and platform improvement, where these interests are not overridden by your rights.
- Consent — for marketing communications and certain optional data uses, we rely on your consent, which you can withdraw at any time.
06 Sharing Your Data
6.1 What We Share and With Whom
w567com does not sell personal data. We share data only in the following circumstances:
- Payment processors — we share the minimum necessary payment details with Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking networks, and card payment processors to facilitate your transactions.
- Identity verification providers — when KYC verification is conducted through a third-party service, the necessary identity document data is shared with that provider under a data processing agreement.
- IT and hosting providers — data may be stored on servers managed by third-party infrastructure providers. All such providers are bound by data protection obligations.
- Fraud prevention and security services — in the event of suspected fraud or security breaches, relevant data may be shared with specialist security services.
- Legal and regulatory authorities — where required by applicable law, court order, or regulatory authority, w567com may be obligated to share personal data.
w567com will never sell, rent, or trade your personal information to any third party for their own commercial or marketing purposes. This is an absolute commitment — not a conditional one.
07 Cookies and Tracking Technologies
The w567com platform uses cookies and similar technologies to enhance your experience and gather the technical information described in Section 2. Cookies are small text files stored on your device when you access a website.
Types of Cookies We Use
- Essential cookies — required for the platform to function. These include session cookies that keep you logged in during a visit. These cannot be disabled without impacting the platform's basic functionality.
- Analytics cookies — used to understand how players navigate and use w567com, which pages are visited most, and where technical problems occur. This data is aggregated and not used to identify individuals.
- Preference cookies — used to remember your settings, such as your preferred language or game layout.
- Security cookies — used to detect and prevent fraudulent activity, such as identifying login attempts from unusual devices or locations.
You can control cookies through your browser settings. Disabling certain categories may affect how the w567com platform behaves. Essential cookies cannot be switched off without losing core functionality such as your login session.
08 Data Security
w567com implements a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, or destruction. These measures include:
- TLS (Transport Layer Security) encryption for all data transmitted between your device and w567com's servers.
- Hashing of account passwords — w567com does not store passwords in readable form.
- Role-based access controls limiting which team members can view different categories of player data.
- Regular internal security reviews and penetration testing.
- Incident response procedures for managing data security events.
No security system is entirely immune to breach. In the unlikely event of a data security incident that affects your personal information in a material way, w567com will notify you promptly and take all reasonable steps to contain and remediate the situation.
09 Data Retention
w567com retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Broadly speaking:
- Active accounts — personal data is retained for the duration of your account's existence at w567com plus any mandatory post-closure retention period required by law.
- Transaction records — financial transaction data, including deposit and withdrawal records, is retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping requirements.
- KYC documents — identity verification documents are retained for a period determined by our compliance obligations, typically five years from the closure of your account.
- Support communications — chat logs and email correspondence with the w567com support team are retained for up to three years.
- Marketing data — if you opt out of marketing communications, your preference is recorded and retained to ensure the opt-out is respected. The underlying contact data is removed from marketing lists.
When data is no longer required, it is deleted or anonymised securely so that it cannot be associated with your identity.
10 Your Rights
As a player at w567com, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the w567com privacy team using the details in Section 14.
